Terms and Conditions
Effective date: | Version 3.2
These Terms and Conditions govern your use of the 77jll online gaming platform, including the sportsbook, live casino, and slot sections. Please read them carefully before registering or placing any wager. By accessing or using any part of the platform, you agree to be bound by these terms in full.
1. Acceptance of Terms
By accessing, registering on, or placing any wager through the 77jll platform — whether via the desktop website or the mobile app — you confirm that you have read, understood, and unconditionally agree to be bound by these Terms and Conditions in their entirety. These Terms and Conditions constitute a legally binding agreement between you, as the registered account holder, and 77jll as the platform operator, and they govern all aspects of your use of the platform, including but not limited to sports betting, live casino participation, slot online gaming, and all financial transactions. Your acceptance of these terms is a prerequisite to your continued use of any service offered by 77jll, and no waiver of any individual provision shall be construed as a waiver of the terms as a whole. If at any time you do not agree with any part of these Terms and Conditions, you are required to immediately discontinue your use of the platform and to contact support to close your account in accordance with the account closure procedures described in Section 8. These terms are to be read in conjunction with the platform's Privacy Policy and Responsible Gaming Policy, both of which form part of the agreement between you and 77jll.
77jll reserves the right to modify, update, or replace these Terms and Conditions at any time, with changes taking effect upon publication of the updated version on this page. It is your responsibility as a registered player to review these terms periodically, as continued use of the platform following any update constitutes your acceptance of the revised terms. The platform will use reasonable efforts to notify registered players of material changes through available communication channels, including email notifications to the address registered on your account and in-platform alerts, but such notification does not affect the validity or enforceability of any change. In the event of a conflict between these Terms and Conditions and any promotional or game-specific terms published elsewhere on the platform, the more specific terms applicable to the relevant product or promotion shall prevail to the extent of the conflict. These Terms and Conditions supersede all prior agreements, representations, and understandings between you and 77jll relating to your use of the platform.
If you have any questions about these Terms and Conditions before registering, you are encouraged to review theFAQ page or contact the support team directly. If you do not agree with these terms, your sole remedy is to discontinue use of the platform and close your account by contacting our support team. Continued use of any feature of the platform — including browsing without placing a wager — constitutes acknowledgement of and agreement to these Terms and Conditions in their current published form.
2. Eligibility & Age Limit
Access to 77jll is strictly limited to individuals who are at least eighteen (18) years of age at the time of registration. Players must also be legally permitted to participate in online gaming and sports betting under the laws applicable to their jurisdiction at the time of use. Residents of jurisdictions where online gaming is prohibited are not permitted to register or use the platform, regardless of their age. By completing the registration process, you represent and warrant that you meet all eligibility requirements, including age, legal capacity, and jurisdictional permission to participate in online gaming activities. Any individual who knowingly misrepresents their age or eligibility status during registration is in direct breach of these Terms and Conditions and may face immediate account closure.
77jll reserves the right to request documentary proof of age and identity at any time, including during the account registration process, prior to processing any withdrawal, or when there is reasonable suspicion of a breach of eligibility requirements. Acceptable documents include government-issued photo identification, proof of address, and any additional documentation required to satisfy the platform's Know Your Customer (KYC) obligations. Accounts found to have been created by ineligible individuals — including those who are underage — will be immediately suspended, all pending transactions will be voided, and any funds in the account may be withheld pending investigation. 77jll takes its obligation to prevent underage gaming with the utmost seriousness and will cooperate fully with relevant authorities when required. All age verification procedures are conducted in accordance with applicable data protection principles.
If you are the parent or guardian of a minor and believe your child has registered on the platform, please contact our support team immediately so that the account can be reviewed and closed. Information about responsible gaming tools, including parental controls and self-exclusion, is available on the Responsible Gaming page.
3. Account Creation & Security
Each individual may hold only one registered account on the 77jll platform. The creation of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, or payment methods — is strictly prohibited and will result in the suspension or permanent closure of all associated accounts. When creating an account, you are required to provide accurate, complete, and up-to-date information, including your full legal name, date of birth, contact details, and any other information requested during the registration or KYC process. Providing false or misleading information at any stage of the account lifecycle is a violation of these Terms and Conditions and may result in immediate account closure and forfeiture of any balance held. Account details must be kept current, and you are responsible for updating your contact information promptly if it changes.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. 77jll will never ask you to share your password with a support agent or any third party. Any activity that occurs on your account while using your credentials — whether by you or by a third party to whom you have knowingly or unknowingly disclosed your credentials — is your sole responsibility. If you suspect that your account has been accessed without your authorisation, you must notify 77jll support immediately and take steps to change your password without delay. The platform employs standard security measures to protect account data, but you are responsible for ensuring that the device and network connection you use to access the platform are secure at all times.
Accounts that have been inactive for an extended period may be subject to dormancy procedures as outlined in the platform's account policy. For further information about account management, please visit the FAQ page.
4. User Obligations & Responsibilities
All registered members of the 77jll platform are expected to conduct themselves in a manner consistent with fair play, honesty, and respect for the integrity of the platform and other users. You agree not to engage in any activity that could be construed as cheating, collusion, match-fixing, bonus abuse, arbitrage betting, or any other form of fraudulent conduct. Any attempt to exploit software errors, technical glitches, or pricing anomalies to gain an unfair advantage is strictly prohibited and will result in account suspension, reversal of affected transactions, and potential legal action. You further agree not to use automated tools, bots, scripts, or software to interact with the platform in ways not intended by the standard user interface. The platform's integrity systems actively monitor for patterns consistent with abusive behaviour, and accounts identified through these systems may be restricted without prior notice.
You are responsible for understanding and complying with all laws and regulations applicable to online gaming in your jurisdiction. 77jll provides the platform as a service and does not provide legal advice regarding your right to use the platform in any particular location. It is your responsibility to determine whether your use of the platform is lawful in your jurisdiction before registering or placing any wager. You agree to indemnify 77jll against any claims, losses, or liabilities arising from your failure to comply with applicable laws or from any misrepresentation made during the registration or account verification process. Any third-party costs, including legal fees, incurred by 77jll as a direct result of your non-compliance may be recovered from your account balance where applicable.
Players are also expected to engage with the platform in accordance with the Responsible Gaming guidelines. This includes making use of the account limit tools available in the platform settings and seeking assistance if gaming begins to have a negative impact on your personal or financial wellbeing.
5. Platform Usage Rules
The 77jll platform — including the website, mobile app, sportsbook, live casino, and slot online sections — is provided for personal entertainment use only. Commercial use, resale, or redistribution of any part of the platform or its content is strictly prohibited without prior written consent from 77jll. All sports betting markets, live casino games, and slot titles are made available subject to the specific rules governing each product type, which are accessible within the relevant section of the platform. In the event of a discrepancy between these general Terms and Conditions and the specific rules of a particular product, the product-specific rules will prevail. Players are responsible for familiarising themselves with the rules applicable to any game or market before participation.
77jll reserves the right to suspend, modify, or remove any game, market, or feature from the platform at any time and without prior notice, including during a live event or active game session. In such cases, 77jll will endeavour to settle affected wagers fairly based on the information available at the time of suspension. The platform is not liable for any loss of entertainment or expected winings arising from a temporary or permanent interruption to any service. All bet acceptances are subject to the platform's risk management processes, and 77jll reserves the right to limit, void, or refuse any wager at its sole discretion, including where the stake or potentialayout exceds the platform's exposure limits for a given event or market. Such decisions are final and form part of the platform's standard operational procedures.
Detailed rules for sports betting market types and live casino game procedures are available within each product section. Questions about specific game rules can also be directed to support or addressed via the FAQ page.
6. Payment & Transaction Information
All financial transactions on the 77jll platform — including deposits, withdrawals, wager placements, and winings settlements — are conducted exclusively in Philippine Peso (PHP). You are responsible for ensuring that the payment method you use for deposits is registered in your own name and that it matches the identity information held on your77jll account. The use of payment methods belonging to third parties, including friends or family members, is strictly prohibited and may result in account suspension and reversal of the associated transaction. Minimum and maximum deposit and withdrawal amounts are specified within the cashier section of the platform and may be subject to change without prior notice. All deposits are credited to your account balance promptly upon confirmation from the relevant payment provider.
Withdrawal requests are processed subject to the completion of any applicable identity verification requirements. 77jll reserves the right to request additional documentation before approving a withdrawal, particularly where the withdrawal amount is large, where the account is newly registered, or where the transaction pattern appears unusual. Processing times for withdrawals vary depending on the payment method selected and are outlined in the cashier section.77jll is not responsible for delays caused by your payment provider, your bank, or any third-party processing network. Any bonuses or promotional funds credited to your account are subject to specific wagering requirements, which must be met before the associated funds become eligible for withdrawal. Full bonus terms are available on the Promotion page.
All transactions are logged and may be reviewed for compliance with these Terms and Conditions and applicable financial regulations. If you identify an error in your account balance or transaction history, please contact support immediately so that the matter can be investigated and resolved as quickly as possible.
7. Limitation of Liability
To the maximum extent permitted by applicable law, 77jll, its operators, directors, employees, and technology partners shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the platform, including but not limited to loss of funds, loss of data, loss of opportunity, or any other financial or personal loss. The platform is provided on an "as is" and "as available" basis, and 77jll makes no warranties —express or implied — regarding the uninterrupted availability, accuracy, completeness, or fitness for purpose of any feature, game, market, or content made available through the platform. 77jll shall not be held liable for any service interruption caused by circumstances outside its reasonable control, including but not limited to telecommunications failures, server outages, power interruptions, natural disasters, or actions of third-party service providers. Where a technical error results in an incorrect settlement of a wager, 77jll reserves the right to correct the error and re-settle the wager at the correct odds or outcome, regardless of whether funds have already been credited to or debited from your account. Nothing in these Terms and Conditions shall limit 77jll's liability for fraud, wilful misconduct, or any other liability that cannot be excluded by law.
Players acknowledge that online gaming carries inherent financial risk and that all wagers placed on the platform are made voluntarily with full awareness of the potential for loss. 77jll does not guarantee any particular return on any wager, and past performance of any game, market, or betting strategy is not indicative of future results. The platform provides tools to assist players in managing their gaming activity, including deposit limits, loss limits, and session time limits, and players are encouraged to make use of these tools as part of responsible gaming practice. 77jll's liability for any single claim arising from platform use shall not exceed the total amount deposited by the relevant player in the thirty (30) days preceding the event giving rise to the claim. This limitation applies to the fullest extent permitted by Philippine law and does not affect any statutory rights you may have as a consumer.
For information about responsible gaming tools and support resources available to help manage your gaming activity, please visit the Responsible Gaming page.
8. Account Suspension & Closure
77jll reserves the right to suspend, restrict, or permanently close any player account at any time without prior notice if there are reasonable grounds to believe that a breach of these Terms and Conditions has occurred or is suspected, including but not limited to fraud, identity misrepresentation, underage gaming, bonus abuse, collusion, or any activity that threatens the integrity or security of the platform. Where an account is suspended pending investigation, the player will be notified via the registered contact details and given a reasonable opportunity to respond before a final determination is made, except where immediate suspension is necessary to prevent further harm or loss. In cases where permanent closure is determined to be appropriate, any remaining account balance that is not subject to active investigation or forfeiture proceedings will be returned to the player via the original deposit method within a reasonable processing period.
Players may also request voluntary account closure at any time by contacting the support team directly. Requests for self-exclusion — a tool designed for players who feel they need to take a break from gaming — are processed in accordance with the Responsible Gaming Policy and will result in the account being locked for the period selected by the player. During a self-exclusion period, no new registrations using the same identity details will be accepted, and all marketing communications will cease. Players who wish to reactivate an account following voluntary closure must contact support and complete any required identity verification before access is restored. 77jll will not reactivate an account during an active self-exclusion period under any circumstances, and any attempt to circumvent a self-exclusion by creating a new account will result in permanent closure of all associated accounts.
Self-exclusion and account limit tools are available through the Responsible Gaming page. If you wish to close your account for any reason, please contact the support team directly for assistance.
9. Intellectual Property
All content available on the 77jll platform — including but not limited to the website design, logos, graphics, text, software, game interfaces, data feeds, and multimedia elements — is the proprietary property of 77jll or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the platform solely for personal entertainment purposes in accordance with these Terms and Conditions. This licence does not grant you any right to copy, reproduce, modify, distribute, publicly display, reverse-engineer, or otherwise exploit any part of the platform or its content without the express prior written consent of 77jll. Any unauthorised use of platform content may result in immediate account termination and may expose you to civil or criminal liability under applicable intellectual property legislation.
The 77jll brand name, logo, and all associated trademarks and service marks are the exclusive property of the platform operator and may not be used in connection with any third-party product, service, or communication without prior written authorisation. Players who submit any content through the platform — including reviews, chat messages, or feedback — grant 77jll a perpetual, royalty-free, worldwide licence to use, reproduce, and adapt such content for any legitimate business purpose. 77jll respects the intellectual property rights of third parties and expects players to do the same. Any reports of intellectual property infringement on the platform should be directed to the support team for prompt investigation and resolution.
For questions about intellectual property or to report a potential infringement, please contact the support team through the channels listed on the About Us page.
10. Third-Party Services
The 77jll platform integrates services provided by third-party partners, including game developers, payment processors, data feed providers, and identity verification services. These third-party services are subject to their own terms and conditions and privacy policies, which are separate from those of 77jll. By using the platform, you acknowledge that 77jll has no direct control over the availability, accuracy, or conduct of third-party service providers and shall not be held liable for any failure, error, or interruption attributable to a third-party service. 77jll selects its third-party partners with care and requires them to maintain appropriate standards of service and data security, but cannot guarantee that all third-party systems will function without interruption or error at all times.
In particular, payment processing times and outcomes are subject to the procedures and systems of the relevant payment provider and may be affected by factors outside 77jll's control, including bank processing schedules, public holidays, and technical issues on the provider's network. Live casino games and slot titles are powered by licensed game developers, and the rules, return-to-player rates, and technical specifications of each game are determined by the respective developer. 77jll makes reasonable efforts to ensure that all third-party games offered on the platform are licensed, tested, and certified by recognised independent testing laboratories, but specific certification details are the responsibility of the game developer. Players who experience issues with a specific game are encouraged to report the problem to the support team so that it can be escalated to the relevant provider for investigation.
A full list of game providers and payment partners is not published publicly, but information about specific providers may be available upon request through the support team or via the FAQ page.
11. Changes to These Terms
77jll may update, amend, or replace these Terms and Conditions at any time to reflect changes in applicable law, regulatory requirements, platform operations, or business practices. When material changes are made, the platform will update the effective date shown at the top of this page and will use reasonable efforts to notify registered players through available communication channels, including email notifications and in-platform alerts. It is your responsibility to review these Terms and Conditions regularly to stay informed of any updates. Your continued use of the platform following the publication of any revised Terms and Conditions constitutes your acceptance of the changes. If you do not agree with any updated terms, you should discontinue use of the platform and contact support to arrange account closure.
Minor changes — such as corrections to typographical errors, clarifications of existing provisions, or formatting updates — may be made without specific notification to registered players, as they do not materially affect your rights or obligations under these terms. 77jll maintains a version history of these Terms and Conditions for internal compliance purposes, and prior versions may be made available upon written request to the support team. Changes to promotional terms, game-specific rules, or payment processing procedures are governed by the specific terms applicable to those features and may be updated independently of these general Terms and Conditions. All updates to these Terms and Conditions take effect from the date of publication unless a different effective date is specified in the updated document.
For a summary of recent changes or to request a prior version of these Terms and Conditions, please contact the support team or visit the FAQ page for further guidance.
12. Applicable Law & Dispute Resolution
These Terms and Conditions are governed by and shall be construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to your use of the 77jll platform, including any question regarding the existence, validity, or termination of these terms, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. Players are encouraged to attempt to resolve any disputes informally by contacting the 77jll support team in the first instance, as many issues can be resolved quickly and efficiently through direct communication without the need for formal legal proceedings. The support team will endeavour to respond to all formal dispute submissions within a reasonable timeframe and to provide a clear explanation of the basis for any decision made in relation to your account or transactions.
In the event that an informal resolution cannot be reached, the matter may be escalated to the platform's designated dispute resolution process, details of which are available upon request from the support team. 77jll is committed to fair and transparent dispute resolution and will provide all relevant information and documentation in support of the process. Players retain their rights under applicable Philippine consumer protection legislation, and nothing in these Terms and Conditions is intended to limit or exclude any right that cannot be lawfully excluded under Philippine law. The invalidity or unenforceability of any provision of these Terms and Conditions shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
For queries about the dispute resolution process or to submit a formal complaint, please contact the support team directly. Additional information about player rights and platform obligations is also available on the About Us page.
Age Restriction Notice
This platform is strictly for adults aged 18 and above. Online gaming is intended for entertainment purposes only and should not be treated as a source of income. You must be 18 or older to register.