77jll Privacy Policy – How We Handle Your Personal Data
Effective date: January 1, 2026 · Last reviewed: June 2026
At 77jll, your privacy is treated as a cornerstone of the trust you place in our platform. This Privacy Policy explains in plain terms what personal information we collect, how we use and protect it, and the choices you have as a registered player in the Philippines. By using the 77jll website, mobile app, sportsbook, live casino, or slot online services, you agree to the practices described in this document. We encourage you to read it fully before registering or placing any wager.
What Information We Collect
When you register on 77jll, we collect the personal details you provide directly, including your full legal name, date of birth, email address, mobile number, and a username and password of your choice. To comply with our Know Your Customer (KYC) obligations under Philippine regulations, we may also ask for government-issued photo identification, proof of address, and, where relevant, proof of source of funds. This information is collected once and may be verified at any time during the account lifecycle, particularly before processing a withdrawal or when account activity triggers a review.
We also collect financial information related to your transactions on the platform, including Philippine Peso (PHP) deposit amounts, withdrawal requests, payment method types, and transaction history. No full card numbers or sensitive banking credentials are stored directly by 77jll — these are handled exclusively by our licensed payment processors. In addition, our systems automatically collect technical data each time you access the platform, including your IP address, browser type and version, device model and operating system, session duration, pages visited, and referring URL. This device and usage data helps us maintain platform security, optimise the user experience, and detect unusual activity that may indicate fraud or unauthorised access.
We use cookies and similar tracking technologies to recognise your browser, maintain your login session, remember your preferences, and analyse how different parts of the platform are used. Some cookies are strictly necessary for the platform to function; others are used for analytics and service improvement. You can manage non-essential cookies through your browser settings, although disabling certain cookies may affect the functionality of some platform features. A full list of the cookie types we use is described in the Cookies section below.
How We Use Your Information
The personal data that 77jll collects is used exclusively for purposes directly connected to operating our online gaming platform and serving players in the Philippines. The primary purpose is to create and manage your account, verify your identity, process deposits and withdrawals in Philippine Peso (PHP), and ensure that your gaming activity complies with applicable regulatory requirements. We also use your contact details to send you important service notifications — such as account verification emails, security alerts, transaction confirmations, and updates to our terms or policies — which are considered essential communications and cannot be opted out of while your account remains active.
With your consent, we may also use your email address or mobile number to send you promotional information about current offers, bonuses, sports betting markets, live casino events, and new slot online titles available on 77jll. You may withdraw marketing consent at any time by updating your communication preferences in your account settings or by contacting our support team directly. We use aggregated, anonymised usage data to improve platform performance, personalise content recommendations, and develop new features that better serve our Philippine player community. Importantly, 77jll does not use your personal data to make automated decisions that would have a legal or similarly significant effect on you without first providing a meaningful opportunity for human review.
We may also use your data to investigate suspected fraud, enforce our Terms and Conditions, resolve disputes, and comply with lawful requests from Philippine regulatory authorities or law enforcement agencies. In all such cases, access to your data is strictly controlled and limited to personnel or systems with a demonstrated need for that information. 77jll regularly reviews its data use practices to ensure they remain proportionate, lawful, and aligned with the reasonable expectations of our players.
Cookies & Tracking Technologies
77jll uses cookies — small text files stored on your device — alongside similar technologies such as web beacons and local storage objects to support core platform functionality and enhance your experience. Strictly necessary cookies are always active; they maintain your authenticated session, protect against cross-site request forgery, and ensure that the platform loads correctly on your browser or mobile device. Without these cookies, fundamental features such as logging in, placing wagers, and processing transactions would not be possible.
Analytics cookies help us understand how players navigate the platform — which pages are visited most, where users drop off during registration, and how different game categories perform — so that we can make data-informed improvements over time. These cookies collect data in an aggregated, pseudonymous form and do not directly identify you as an individual. Preference cookies remember your selected settings such as language preference, display options, and notification choices, so you do not need to re-configure them on each visit. We do not use third-party advertising cookies or cross-site tracking pixels that share your browsing behaviour with external advertising networks.
You can control non-essential cookies through your browser's settings menu at any time. Most modern browsers allow you to block or delete cookies on a per-site basis, and you can also use private or incognito browsing modes to prevent session data from being retained. Please be aware that blocking strictly necessary cookies will prevent the platform from functioning correctly. If you continue to use 77jll without adjusting your cookie settings, we will take this as an indication that you are comfortable with our current cookie practices as described in this policy.
Data Storage & Security
All personal data collected by 77jll is stored on secured servers that employ industry-standard safeguards including Transport Layer Security (TLS) encryption for data in transit, AES-256 encryption for sensitive data at rest, and strict access control policies that limit data access to authorised personnel only. Our infrastructure is hosted in data centres that maintain physical security controls, redundant power systems, and continuous monitoring to protect against unauthorised intrusion, data loss, or service disruption. We conduct regular security assessments, vulnerability scans, and internal audits to ensure that our technical and organisational measures remain effective against evolving threats.
Passwords are stored using one-way cryptographic hashing and are never stored or transmitted in plain text. 77jll strongly recommends that all players enable two-factor authentication (2FA) on their accounts for an additional layer of protection, and we will never ask you to provide your password through any channel other than the official login page. In the event of a data breach that poses a risk to your personal data, 77jll will notify affected users and relevant Philippine authorities within the timeframes required by applicable data protection law. We also have an incident response plan in place to contain, investigate, and remediate any such events as quickly as possible.
Personal data is retained only for as long as is necessary to fulfil the purposes outlined in this policy, to comply with legal and regulatory record-keeping obligations, or to resolve any outstanding disputes. Account records are typically retained for a minimum period of five years following account closure in line with anti-money laundering requirements under Philippine law. Once data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with any individual player.
Sharing Data with Third Parties
77jll does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share data only with carefully selected service providers who assist us in operating the platform, and only to the extent strictly necessary for those services to be delivered. These include licensed payment processors who handle PHP deposits and withdrawals, identity verification providers who assist with KYC compliance, game developers whose software powers the live casino and slot online content available on the platform, and technology partners responsible for platform infrastructure, analytics, and fraud prevention systems.
All third-party service providers engaged by 77jll are contractually required to process personal data only in accordance with our instructions, to maintain appropriate technical and organisational security measures, and to refrain from using player data for any purpose beyond delivering the contracted service. We conduct due diligence on third-party partners before engagement and review those arrangements periodically to ensure continued compliance with applicable data protection standards. Where a service provider is located outside the Philippines, we take steps to ensure that equivalent protections are in place for any personal data transferred internationally.
We may also disclose personal data where we are legally compelled to do so — for example, in response to a valid court order, a regulatory investigation, or a lawful request from a Philippine government authority such as PAGCOR or the Anti-Money Laundering Council (AMLC). In such cases, we will disclose only the minimum information required to comply with the legal obligation and, where permitted by law, will make reasonable efforts to notify you of the disclosure. Outside of these limited circumstances, your data remains private and is not shared with any third party without your explicit consent.
Your Rights as a Data Subject
As a player based in the Philippines, you have specific rights regarding your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. You have the right to be informed about how your data is collected and used — which is the primary purpose of this Privacy Policy. You also have the right to access a copy of the personal data that 77jll holds about you, and to request that we correct any information that is inaccurate, incomplete, or out of date. To exercise your right of access or correction, simply contact our support team with a description of the information you wish to review or amend.
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent and no other legal basis for processing applies, or where the data has been unlawfully processed. Please note that certain data may need to be retained to comply with legal obligations — for example, transaction records required under anti-money laundering regulations — and in those cases we will explain the basis for retaining the data when responding to your deletion request. You also have the right to object to the processing of your data for direct marketing purposes, and to withdraw marketing consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.
If you believe that 77jll has processed your personal data in a manner that violates your rights or the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We would, however, welcome the opportunity to address your concerns directly before any formal complaint is made, and our support team is available to assist with any data-related queries promptly and transparently. All rights requests will be acknowledged within a reasonable timeframe and resolved in accordance with the timelines prescribed by applicable Philippine data protection law.
Protection of Minors
77jll is strictly an adults-only platform. Our services are not directed at, and should not be accessed by, any individual under the age of 18 years. We do not knowingly collect personal data from minors, and our registration process includes an age declaration requirement that all applicants must confirm before an account can be created. As part of our KYC verification procedures, we require government-issued identification that confirms date of birth, and accounts flagged as potentially belonging to underage individuals are suspended immediately pending investigation.
If you are a parent or guardian and you believe that a minor in your care has registered on the 77jll platform or provided us with personal information without your knowledge, please contact our support team immediately. We will promptly investigate the matter, close any account found to belong to an underage player, and securely delete all associated personal data as required by applicable law. We also cooperate with relevant Philippine authorities in any matter involving the online safety and protection of minors. For broader guidance on keeping young people safe online, we encourage parents and guardians to visit the Responsible Gaming resources available on our platform.
Policy Updates & How to Contact Us
77jll reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine legislation, regulatory guidance, or the scope of services we offer. When material changes are made, we will update the effective date shown at the top of this page and notify registered players by email or through an in-platform notification before the changes take effect. We encourage you to review this page periodically so that you remain informed about how we are protecting your information. Your continued use of the 77jll platform following the publication of any revised Privacy Policy will constitute your acceptance of the updated terms.
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a privacy concern, please reach out to the 77jll support team directly. You can contact us via the email address listed in our footer or through the support channels available within your account dashboard. We aim to respond to all privacy-related enquiries within a reasonable timeframe and to resolve any concerns in a transparent and fair manner. For questions about responsible gaming tools and account safety, you are also welcome to visit our Responsible Gaming page or consult our FAQ for quick answers to common questions.
Support contact: [email protected] · National Privacy Commission Philippines: www.privacy.gov.ph (external reference, not a link)
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